Frequently Asked Questions:

Is Alpha Pet Solutions insured and bonded? Yes

Can you help a friend or relative take care of my pet?
No, Our liability insurance will not allow us to do so.

We want Alpha to care for our family pets. How do we get started?
Call Call 868-7387 as soon as possible. We would like to set up a pre-assignment meeting to meet you, get acquainted with your pets, fill out out extensive paperwork, review your pets’ shot records & pick up keys. This meeting can take up to an hour.

When do we pay you?
100% of assignment is due before 1st visit.

Are reservations necessary?
Call us as soon as you make a decision to have Alpha Pet Solutions care for your pets. 100% payment must be received before your dates can be put on our schedule.

Can you help us on the spur of the moment?
We try to assist if our scheduling permits.

Would you visit my pet who can be aggressive some times?
No. In order to fulfill our commitment to care for pets while their parents are away, we must be able to enter their homes and feel safe being there with their pets.

What is your cancellation policy? See our notes below Fee Schedule.